On-Hold Music & Messages

Without music or messages, 60% of those on hold will hang up and 30% won’t call back.

Keep callers informed and entertained with customized media, and enhance the efficiency of your call management flows.

announcements and on-hold messages

Increase the number of calls answered

More than 70% of business calls are placed on hold for an average of 45 seconds each. Improve customer experience and engagement while they’re waiting to get through to agents.

Music On Hold & Messages


Customize the messages that prospects and customers hear when they are put on hold and ensure that they stay informed and engaged while waiting on the line, reducing frustration and the likelihood of them hanging up.

Promote your products and services or leverage on-hold messages to build brand awareness and loyalty by promoting the company’s mission, values, and achievements.

Customizable Greetings


Enhance customer experience by gauging attention, providing relevant and timely information.

Create personalized greetings and messages for different times of the day, holidays, and special events - such as promotional messages, welcome messages, emergency alerts and more.

customizable greetings for call flows

Multi-Language Text-to-Speech (TTS)


Localise and dub your content using our preset voices or multi-lingual generative AI voice generator which currently supports multiple languages.

Pick any voice and enter text in your language of choice.

text to speech
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