Minimize risks and maximize connections with PBX
Is your financial institution grappling with regulatory compliance, cybersecurity threats, and meeting increasingly complex customer needs? Learn how PBX can transform your communication infrastructure, enabling you to more easily handle these challenges.
Secure communications with encryption & compliance
Traditional cloud VoIP phone systems often fall short in terms of thorough security measures and regulatory compliance.
PBX supports end-to-end encryption using TLS and secures customer data with AES 256-bit encryption on the Google Cloud Platform.
Our cloud infrastructure adheres strictly to SOC2 compliance requirements and Cloud Security Alliance guidelines, ensuring robust security for our clients.
Guaranteed uninterrupted services
With 99.99% uptime guarantee and data centers on every continent, your services will stay online in the event of a major issue.
PBX’s redundancy and business continuity infrastructure ensures your ability to provide sensitive financial operations and services without delay or disruption.
Boost customer service quality with call data
Your team can easily set up PBX and its features ranging from call menus, conference calls, to monitoring analytics.
These capabilities allow you to adopt a flexible work environment and increase customer and employee engagement.
Advanced call analytics provide valuable insights into global client interactions, helping you tailor services to meet diverse market needs.
Stay flexible for economic downturns
When your operations are at risk you don’t need significant changes in your communication infrastructure.
PBX helps you keep communications seamless and cost effective.
In the event of a disaster or office closure, calls can easily be rerouted to other locations or mobile devices.
Resolve sensitive issues fast
Make PBX your competitive advantage by offering seamless customer service.
Create efficient call flows by harnessing the robust call menu and call queueing options available in the auto attendant feature.This helps clients promptly connect to the right person, reducing wait times and frustration. Voicemail-to-email equips your team to respond quickly to messages, even when they're not at their desks, ensuring no customer inquiry goes unanswered.
Use PBX to give clients a smooth and secure experience during challenging economic climates, constant regulatory changes, and other unexpected financial events.
Features small businesses like
Auto attendant
Configure call menus, flows and messaging. Route calls to the appropriate recipients based on business hours and other conditions.
Call queues
Distribute calls based on time routing, team availability, agent skill sets. Customize queuing time and personalize the on-hold experience.
DID numbers
Reach 250+ markets and improve your pick-up rates by calling like a local anywhere in the world with toll-free numbers and more.
Business hours
Set business hours and time conditions. Adjust time conditions and availability based on holidays, peak periods and the caller's time zone.
Call monitoring
Analyze and manage call activities with real-time dashboard data, call detail reports and call recordings.
Security
Standard compliance. End-to-end encryption. Trusted Devices, IP restrictions, Country restrictions. User roles & permissions & 2FA.