Quality calls, every time.
Simplify your call center operations with our cloud platform.
Plug and play
Modern, easy to deploy, requires no installation or extensive on-prem infrastructure.
Security
Encryption, Multi-factor authentication, Trusted Devices, IP restrictions, Country restrictions, user roles & permissions.
Real-time call monitoring
Audit agent performance, identify the best customer approach and replicate it to grow. Record phone conversations.
DID numbers
Direct Inward Dialing works just like regular lines, only better, more affordable, higher quality and versatility.
Auto attendant
Have PBX interact with callers, gather information, and route calls to the appropriate recipients.
Call queues
Efficient call handling, better customer experience and agent productivity, fewer dropped calls, higher retention rates.
Time-based calls & routing
Prioritize calls based on agent skills, product knowledge, language proficiency and even working hours.
Endpoints
Virtual terminals offer cost savings, flexibility and scalability, enhancing call center operations.
Media files
Record your own messages or type the text and convert it into audios. Choose the music on hold of your choice.
Cloud phone system
Internet-based, hassle free: Premium Cloud service providers secure excellent uptime and maintenance.
International calls
Connect to clients and global prospects and make your business relevant internationally.
Intercept groups
Direct, in-call interventions to manage complex cases, provide consistent service quality and specialized expertise.
Phone extensions
Streamline communication by organizing, routing and facilitating communication among agents and departments.
Ring groups
Connect customer calls to the right stakeholders for efficient call handling and improved customer service.
Virtual phonebook
All contacts in one place. Use customer notes to keep track of your conversation context and history.
Get started
Create an account now to start using our platform