PBX is a Cloud-based, VoIP telephone solution that you can use within a company to manage inbound and outbound calls, internal communication, and features like auto attendant, call queues, and conferencing.

How do I install PBX?

As a Cloud solution, PBX requires minimal setup: All you need is an internet connection and your favorite browser. Check our documentation for detailed steps.

Can I analyse Call Data Records to identify my best performing agent?

Yes, PBX includes analytics tools for evaluating performance using Call Data Records. PBX provides advanced security to ensure your precious data does not leave your premises.

Can I use a VoIP phone the same way as a regular phone?

Yes, VoIP phones function similarly to regular phones but with additional, more powerful features. For example, you have an easy to access phonebook, you can redirect calls, you can call internationally, you can use encryption for security, use Interactive Voice Response and intercept groups.

AI-powered business communication system

PBX.IM is a unified communications and intelligence platform that empowers support and sales teams with automation, smart call routing, advanced analytics, and seamless integrations, all in one place.

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One unified platform for all your communication needs

+20 YearsTelecom expertise you can rely on

+30 IndustriesTrusted by teams across the world

99.999%Nonstop reliability

How it works?

Engage with customers in one unified platform, with access to real-time actionable insights from all data sources.

Reach customers Anywhere, On any channel! getStartedInMinutes

AI Auto Dialer

Call numbers automatically and connect calls to your team

Auto Attendant (IVR)

Automate call routing with a custom auto-attendant system

SIP Trunk

SIP Trunking connects a PBX system to the PSTN

Click 2 Call

Let your team call directly from any app

VoIP Security

Protect calls with advanced encryption and secure access

AI Call Transcription

Turn the call into a searchable AI-powered transcript

Live Call Monitoring

Track and analyze calls in real-time for insights

SMS to Email

Automatically convert critical, real-time messages into emails

Add a web widget to let visitors contact you instantly

Call Routing

Set call routing rules based on business hours and availability

AI Auto Dialer

Call numbers automatically and connect calls to your team

Auto Attendant (IVR)

Automate call routing with a custom auto-attendant system

SIP Trunk

SIP Trunking connects a PBX system to the PSTN

Click 2 Call

Let your team call directly from any app

VoIP Security

Protect calls with advanced encryption and secure access

Reach customers Anywhere, On any channel! getStartedInMinutes

AI Call Transcription

Turn the call into a searchable AI-powered transcript

Live Call Monitoring

Track and analyze calls in real-time for insights

SMS to Email

Automatically convert critical, real-time messages into emails

Add a web widget to let visitors contact you instantly

Call Routing

Set call routing rules based on business hours and availability

Companies that trust PBX.IM

Read what our Clients Say About Us!

“One of the things I appreciate most is how easy it is to self-manage. I was able to set up everything myself without needing to hire any outside help, which saved us both time and money. It’s helped us close deals faster and provide better service, which our customers really appreciate.”

Danny Asfour

5/5

“It’s been a great experience and a smart investment. It’s helped us close deals faster and provide better service, which our customers really appreciate. If you’re running a growing business and want more control over your communications, I highly recommend this system!”

Dotan Meirov

5/5

“What really sets them apart is their top notch support. The team clearly knows VoIP inside and out, and every interaction we’ve had has been fast, professional, and incredibly helpful. It’s rare to find a provider that combines excellent tech with equally excellent service.”

Liron Cohen

5/5

Top industries that rely on PBX.IM

Smart communication isn’t just for call centers. These industries use PBX.IM to deliver faster service, smoother operations, and better customer experiences, every day.

Real Estate

Close deals faster with a business phone system for real estate that keeps agents available on the go.

Healthcare

Offer patients reliable support while keeping data secure. Our cloud phone system for healthcare ensures fast communication across clinics, staff, and care teams.