Auto attendant software

If your business receives a lot of phone inquiries, an automated auto attendant phone system can help you efficiently manage and direct simultaneous inquiries. 

With PBX software, you can easily create a virtual receptionist and visualize call-flow configurations with our comprehensive and intuitive menu options.

Auto attendant menu options
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Virtual receptionist directs callers to the right team

Highly customizable call menu and routing options, allow you to tailor call routing, waiting times, and messaging to meet your specific needs.

Efficient call routing

View and modify call menu options to tailor the call routing logic, waiting times, and messaging to meet your specific needs and provide relevant options to callers. 

Multi-level auto attendants provide sub-menus for various departments or services, supporting detailed routing requirements.

Direct extension dialing enables callers to enter a known extension number directly.

PBX call routing

Voicemail integration

Automatically route calls to voicemail outside of business hours, if the line or the specific department is busy, or when a call is not answered after a certain number of rings. 

Thanks virtual receptionist you can ensure important calls are not missed and callers can leave messages when your team members aren’t available.

Phone auto attendant services

Customized greetings

Incorporate greetings and announcements into incoming calls to provide a professional image and provide important information to callers.

Create or upload virtual receptionist announcements about business hours, locations, and services and even relay informational or promotional messages to callers while they’re on-hold.

The text-to-speech option is great for a fast, easy and low-cost way of creating greetings - and it even comes with multi-language support.

PBX greetings
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See how PBX improves communication, enhances agent performance, and provides a better customer experience - all with a user-friendly platform.

Frequently asked questions about auto attendant services