Our commitment to Security

PBX has and will have many built-in security features, such as:

Multi Factor Authentication (MFA)
Trusted Devices: You can see the list of devices you trust and manage them.
IP restrictions: You can restrict from which IPs users can login both at the account and user level.
Country restrictions: You can restrict from which countries users login both at the account and user level.
Unusual activity email notifications.
Granular roles & permissions: You can control who has access to what based on roles and permissions for each role.
Encryption: The SIP Client uses standard SIP encryption: TLS and SRTP. The webphones use standard SSL over HTTPS encryption.

PBX is deeply committed to maintaining the highest level of security, continuously implementing and updating advanced protective measures, to ensure robustness and reliability, effectively safeguarding client communications.

Infrastructure

PBX relies on Amazon Web Services (AWS) as its core hosting provider. As a world class Cloud services giant, AWS proudly holds best-in-business security certifications that are constantly monitored and improved and is committed to provide a safe, consistent and secure environment for its users and its infrastructure.

Uptime

PBX has exceptional uptime, enabling you to provide uninterrupted customer service with very limited system outages. As a Cloud-based VoIP solution, PBX operates on distributed networks, which ensures that even if one server or data center faces issues, the workload can be seamlessly transferred to another operational center, thereby maintaining continuous service. With PBX, cloud-based VoIP solutions, call centers can assure their clients of reliable, always-on communication channels, vital for customer satisfaction and business continuity.

Reporting Security Issues

We strongly encourage responsible reporting of any security breaches you encounter using our product. It is part of our commitment to immediately address any security issue and to be completely transparent about patches, fixes and solutions that we employ to keep the environment and your data well shielded.