Create a smoother, more compassionate healthcare experience
Traditional cloud VoIP phone systems often fall short in terms of thorough security measures and regulatory compliance.
Is your healthcare facility flooded with constant phone calls, patient issues, and battling with staff shortages?
Discover how our PBX system can be the right medicine for your communication headaches, helping you manage it all more smoothly.
Securely compliant
With PBX, all sensitive information is secured and backed up. PBX is HIPAA, ISO27001, and GDPR compliant, with a 99.99% uptime guarantee and data centers on every continent.
No need to worry about unintended access to patient data. PBX has access and security restrictions in place such as role-based access, two-factor authentication, and password expiration periods.
Telemedicine service at your fingertips
Use PBX to offer telemedicine services and support your patients with medical advice or treatments wherever they are.
Our cloud phone system provides excellent call quality and service for your patients, enabling your support and healthcare team to work from any location without the need of complex technical setups or specialized hardware.
Keep costs in check
Reduce your costs by up to 68% with PBX.
Easily set up your call center’s phone systems, add agents, and customize call menus, call queues, and availability to handle calls more efficiently. Equip your team members to collaborate together, regardless of their global location.
With PBX, all costs are upfront, there are no hidden fees! You can get started for free and use our pricing plans and call rates to accurately plan according to your needs.
Track your call center performance
Use PBX's Dashboard to monitor key metrics for your healthcare call center. Track the total number of calls, average call duration, and wait times.
Analyze your agents' performance and view data on returning patients, escalated calls, and client support activities.
Use PBX to bridge the gap between your patients, medical professionals, and administrative staff with an easy to use and secure VoIP system.
Features small businesses like
Auto attendant
Configure call menus, flows and messaging. Route calls to the appropriate recipients based on business hours and other conditions.
Call queues
Distribute calls based on time routing, team availability, agent skill sets. Customize queuing time and personalize the on-hold experience.
DID numbers
Reach 250+ markets and improve your pick-up rates by calling like a local anywhere in the world with toll-free numbers and more.
Business hours
Set business hours and time conditions. Adjust time conditions and availability based on holidays, peak periods and the caller's time zone.
Call monitoring
Analyze and manage call activities with real-time dashboard data, call detail reports and call recordings.
Security
Standard compliance. End-to-end encryption. Trusted Devices, IP restrictions, Country restrictions. User roles & permissions & 2FA.