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    Calls, queues, and agents who always get their well-deserved commission

    04 Jul 2024

    Call Centers can benefit from customer call queues and agent queues, as well as customer recognition capabilities that help to channel the call to the agent who had previously interacted with the caller.

    SIP, Session Initiation Protocol, SIP technology, VoIP, Cloud, does SIP have security, does SIP have a future, is SIP similar to HTTP, is SIP similar to SMTP, is SIP scalable

    Why SIP Technology matters and It’s here to stay for a very long time

    27 Jun 2024

    SIP (Session Initiation Protocol) is text-based, similar to HTTP and SMTP, and it works in conjunction with other protocols to deliver multimedia.

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